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Terms & Conditions

Dr Vargas Solutions Ltd

 

These Terms and Conditions govern the use of the services provided by Dr Vargas Solutions Ltd (“we”, “us”, “our”). By booking a session, submitting an enquiry, or using any of our services, you agree to these Terms.

 

 

1. Company Information

 

Dr Vargas Solutions Ltd

Registered Office: Insert Address

Company Number: Insert Number

Email: info@drvargassolutions.com

Website: www.drvargassolutions.com

 

 

2. Scope of Services

 

We provide consulting, coaching, training, and applied research services for individuals, teams, and organisations.

Service descriptions, pricing, session formats, and availability are outlined on the website and may be updated periodically.

 

All services are non-clinical and do not constitute psychological, medical, or therapeutic treatment. Coaching is not a substitute for mental health care.

 

 

3. Booking and Payments

 

3.1 Booking Confirmation

A booking is considered confirmed once the appointment is scheduled and payment (if applicable) is completed.

 

3.2 Fees

Service fees are displayed on the website or provided upon request.

Fees may change over time; however, confirmed bookings remain unaffected.

 

3.3 Payment Terms

Payments must be made prior to the session unless otherwise agreed.

For corporate programmes, payment conditions may be defined in a separate agreement or proposal.

 

 

4. Client Responsibilities

 

Clients agree to:

 

  • Provide accurate information during booking and communication

  • Attend scheduled sessions on time

  • Use services in a professional and respectful manner

  • Acknowledge that coaching and consulting involve active participation and personal responsibility

 

We reserve the right to discontinue services in cases of inappropriate behaviour or misuse.

 

 

5. Intellectual Property

 

All materials, frameworks, visuals, documents, training content, and methodologies provided by Dr Vargas Solutions Ltd remain the intellectual property of the company.

Clients may not copy, distribute, modify, or use these materials for commercial purposes without written permission.

 

 

6. Confidentiality

 

We maintain strict confidentiality regarding all information shared by clients, except where:

 

  • disclosure is required by law

  • there is a risk of harm to the client or others

  • the client provides explicit written consent

 

All data is handled in accordance with our Privacy Policy.

 

 

7. Limitation of Liability

 

Our services are provided with professional care; however:

 

  • We do not guarantee specific outcomes or results

  • We are not liable for decisions made by clients based on recommendations

  • We are not responsible for technical issues, delays, or interruptions outside our control

 

Liability is limited to the amount paid for the service in question.

 

 

8. Amendments to Terms

 

We may update these Terms & Conditions when necessary.

The version published on the website at the time of booking applies.

 

 

Cancellation & Rescheduling Policy

 

Dr Vargas Solutions Ltd

 

 

1. Cancellations by the Client

 

 

1.1 Individual Coaching, Consulting, and Training Sessions

 

Cancellations must be made at least 24 hours before the scheduled session.

 

  • Cancellations made more than 24 hours in advance: no fee applies

  • Cancellations made less than 24 hours in advance: 100% fee applies, as the time slot cannot be reassigned

 

 

1.2 Packages and Programmes

 

For multi-session packages, unused sessions are non-refundable once the programme has started.

 

 

1.3 No-Show Policy

 

Failure to attend a session without prior notice is treated as a late cancellation and is fully charged.

 

 

2. Rescheduling

 

Rescheduling is allowed if requested at least 24 hours before the session.

Rescheduling requests made within 24 hours may be treated as cancellations.

 

 

3. Cancellations by Dr Vargas Solutions Ltd

 

We reserve the right to reschedule or cancel a session due to unforeseen circumstances.

In such cases:

 

  • No cancellation fee applies

  • A new date will be arranged, or the session fee will be refunded

 

 

4. Corporate Clients

 

Cancellation and rescheduling policies for corporate programmes, workshops, or training engagements may be governed by separate agreements or contracts.

 

 

5. Refunds

 

Refunds are issued only when:

 

  • A prepaid session is cancelled by us

  • A client cancels within the allowed timeframe

  • A refund is explicitly stated in a written agreement

 

Refunds are processed to the original payment method.

 

 

6. Contact

 

All cancellation or rescheduling requests must be submitted to:

 

info@drvargassolutions.com

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